Refund Policy

1. Overview

At Jewellery Rate Post, we strive to ensure your satisfaction with our service. This Refund Policy outlines the circumstances under which refunds may be issued for our subscription services.

2. Free Trial

We offer a free tier that allows you to try our service with limited features before committing to a paid subscription. We encourage you to fully evaluate the service during this free period.

3. Refund Eligibility

Refunds may be considered in the following circumstances:

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• After 7 days from the date of purchase
• If significant usage of the service has occurred (more than 10 downloads)
• For partial refunds on yearly subscriptions after the initial 7-day period
• Account termination due to violation of our Terms of Service
• Change of mind after extensive use of the service

5. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• No partial refunds will be issued for unused time
• You will retain access to all features until the subscription expires
• Your saved designs will be preserved and accessible with the free tier

6. How to Request a Refund

To request a refund, please:

1. Email us at contact@jewelleryratepost.com
2. Include your registered email address and transaction ID
3. Explain the reason for your refund request
4. We will respond within 3-5 business days

7. Refund Processing

Once a refund is approved:

• Refunds are processed within 5-7 business days
• The refund will be credited to the original payment method
• Bank processing times may vary (typically 5-10 additional days)
• You will receive an email confirmation when the refund is initiated

8. Contact Us

For refund requests or any questions regarding this policy: